Privacy Policy

Last Updated September 8, 2017

This privacy policy (“Privacy Policy”) describes the privacy practices of Advanced Government Services, Inc. (“Advanced Government Services” or the “Company”), the web sites that link to this Privacy Policy, including: http://www.advancedgovernmentservices.com (collectively, the “Sites”) and services offered by Advanced Government Services (“Services”). Advanced Government Services is committed to protecting the privacy of those who visit the Company’s Sites (“Visitors”), and those who register to use the Services (“Customers”).

The Sites may contain links to other web sites. The information practices or the content of such other web sites is governed by the privacy policies of such other web sites. The Company encourages you to review the privacy policies of other web sites to understand their information practices.

2. Information collected

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Advanced Government Services requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing Services, Advanced Government Services may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Advanced Government Services may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Customer Data”.

As you navigate the Company’s Sites, Advanced Government Services may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your web browser (such as browser type and browser language), your internet protocol (“IP”) address, and the actions you take on the Company’s web sites (such as the web pages viewed and the links clicked).

3. Use of information collected

The Company may use Customer Data to perform the Services requested. For example, if you fill out a “Contact Me” web form, the Company will use the information provided to contact you about your interest in the Services.

The Company may use Customer Data to enforce or apply our Terms of Use, available at: www.advancedgovernmentservices.com/terms-and-conditions and other agreements, including for billing and collection purposes.

The Company may also use Customer Data for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.

Advanced Government Services uses credit card information solely to check the financial qualifications and collect payment from prospective and current Customers.

Advanced Government Services uses Web Site Navigational Information to operate and improve the Company’s Sites. The Company may also use Web Site Navigational Information alone or in combination with Customer Data to provide personalized information about the Company.

4. Web Site Navigational Information

Cookies, Web Beacons and IP Addresses. Advanced Government Services may use Web Site Navigational Information as you browse the Sites. This section describes certain types of Web Site Navigational Information and how this information may be used by the Company.

Cookies: 
Advanced Government Services may use cookies to make interactions with the Company’s Sites easy and meaningful. When you visit one of the Company’s Sites, Advanced Government Services’ servers may send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to Advanced Government Services, either by responding to a promotional offer, opening an account, or filling out a web form (such as a “Contact Me” or a “Free Offer” web form), you remain anonymous to the Company.

Advanced Government Services may use cookies that are session-based or persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your web browser’s ability to accept cookies, you will be able to navigate the Company’s Sites, but you will may not be able to successfully use the Services.

The following sets out how Advanced Government Services uses different categories of cookies. Please consult the user documentation and help information provided by the maker of your browser for your options for managing cookies’ settings:

Required Cookies:
Required cookies enable you to navigate the Company’s Sites and use its features, such as accessing secure areas of the Sites and using the Company’s Services.

If you have chosen to identify yourself to Advanced Government Services, the Company uses cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Sites, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow the Company to uniquely identify you when you are logged into the Sites and to process your online transactions and requests.

Performance Cookies:
These cookies collect information about how Visitors use our Sites, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s Sites function and perform.

From time-to-time, Advanced Government Services may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Sites. Advanced Government Services may also utilize Flash cookies for these purposes.

Functionality Cookies:
Functionality cookies allow the Company’s Sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Company’s Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.

Advanced Government Services may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Sites to personalize your visit.

Targeting or Advertising Cookies:
From time-to-time, Advanced Government Services may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Sites. Advanced Government Services sometimes uses cookies delivered by third parties to track the performance of Company advertisements. For example, these cookies remember which browsers have visited the Company’s Sites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.

Advanced Government Services also contracts with third-party advertising networks that collect IP addresses and other information from web beacons (see below) on the Company’s Sites, from emails, and on third-party web sites. Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other web sites. This process also helps us manage and track the effectiveness of our marketing efforts.

Third parties, with whom the Company partners to provide certain features on our Sites or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.

IP Addresses. When you visit the Company’s Sites, the Company may collect your IP addresse to track and aggregate non-personal information. For example, Advanced Government Services uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Sites. Advanced Government Services also collects IP addresses from Customers whey they log into the Sites as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

Social Media Features. The Company’s Sites may use social media features, such as the Facebook 'like' button ("Social Media Features"). These features may collect your IP address and which page you are visiting on the Company's Sites, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Company's Sites to a profile page of yours that is provided by a third party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Company’s Sites. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

Do Not Track. Currently, various browsers – including Internet Explorer, Firefox, Chrome and Safari – offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to web sites visited by the user about the user's browser DNT preference setting. Advanced Government Services does not currently commit to responding to browsers' DNT signals with respect to the Company's Sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Advanced Government Services takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

5. Public forums, refer a friend, and customer testimonials

Advanced Government Services may provide bulletin boards, blogs, or chat rooms on the Company’s Sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Advanced Government Services is not responsible for the personal information you choose to submit in these forums. Proper access and use of information provided on the Sites, including user contributions, is governed by our Terms of Use, available at: www.advancedgovernmentservices.com/terms-and-conditions.

Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Sites. When using the referral program, the Company requests the friend’s name and email address. Advanced Government Services will automatically send the friend a one-time email inviting him or her to visit the Company’s Sites. Advanced Government Services does not store this information.

Advanced Government Services posts a list of Customers and testimonials on the Company’s Sites that contain information such as Customer names and titles. Advanced Government Services obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. Sharing of information collected

Service Providers. Advanced Government Services may share Customer Data with the Company's contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, Advanced Government Services may also share Customer Data with the Company's service providers to ensure the quality of information provided, and with third-party social networking and media web sites, such as Facebook, for marketing and advertising on those web sites. Unless described in this Privacy Policy, Advanced Government Services does not share, sell, rent, or trade any information with third parties for their promotional purposes.

Advanced Government Services Affiliates. The Company may share Customer Data with other companies in order to work with them, including affiliates of the Advanced Government Services corporate group. For example, the Company may need to share Customer Data for customer relationship management purposes.

Business Partners. From time to time, Advanced Government Services may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Advanced Government Services, the Company may share Customer Data collected in connection with your purchase or expression of interest with our joint promotion partner(s). Advanced Government Services does not control our business partners’ use of the Customer Data we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

Third Parties. This Privacy Policy sets forth the information Advanced Government Services collects on the Company’s Sites and the information we share with third parties. Advanced Government Services does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company's Sites, nor do we share personal information with any third parties collected from the Company's Sites, except as provided in this Privacy Policy. Section 4 of this Privacy Policy, Web Site Navigational Information, specifically addresses the information we may collect through cookies and web beacons, and how you can control cookies through your web browsers.

Billing. Advanced Government Services uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

Compelled Disclosure. Advanced Government Services reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. Communications preferences

Advanced Government Services offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request to sales@advancedgovernmentservices.com.

8. Correcting and updating your information

To update any information please email sales@advancedgovernmentservices.com. Requests to any change, or delete your information will be handled within 30 days.

9. Customer Data

Advanced Government Services Customers may electronically submit Customer Data to the Services for hosting and processing purposes. Advanced Government Services will not review, share, distribute, or reference any such Customer Data except as may be required by law. Advanced Government Services may access Customer Data only for the purpose of providing Services or preventing or addressing service or technical problems or as may be required by law. Advanced Government Services uses robust security measures to protect Customer Data.

11. Changes to this Privacy Policy

Advanced Government Services reserves the right to change this Privacy Policy. Advanced Government Services will provide notification of the material changes to this Privacy Policy through the Company’s Sites at least thirty (30) business days prior to the change taking effect. You are responsible for periodically visiting our Sites and this Privacy Policy to check for any changes.

12. Contacting Us

Questions regarding this Privacy Policy or the information practices of the Company’s Sites should be directed to Advanced Government Services Privacy by emailing privacy@advancedgovernmentservices.com.

About AGS

Advanced Government Services has delivered traffic control and road safety services to Western Washington since 2003. Our motto of “Working Hard at Playing It Safe” isn’t just a slogan, it’s how we approach every job, every day.